— Zeyi Yang
When I just recently checked out China, for the very first time considering that the pandemic, I took a trip to Shenzhen in a quote to open my 15-year old Tencent social networks account.
I have lots of individual things– journal entries, chat logs, e-mails– locked away in Tencent’s immediate messaging platform QQ. My account was all of a sudden suspended in November 2021, months after I utilized it to report on a story about QQ’s censorship of LGBTQ material, and to get in touch with sources for other stories. However it wasn’t clear whether that activity led to the suspension.
I ‘d essentially quit on ever accessing it once again, up until I found out about Tencent’s strangely deceptive customer care center in Shenzhen. It’s a last hope for desperate users ready to make the journey to consult with an agent to make their case. Check out the complete story to discover what it resembles within.
Zeyi’s story is from China Report, his weekly newsletter offering you the within track on all things taking place in China. Register to get it in your inbox every Tuesday.
Podcast: When AI hears an issue
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